Barbara Lewis is a widely published writer and sought-after speaker dedicated to educating others on how to improve the patient experience.
Articles
As a former journalist who wrote for many national publications from the Wall Street Journal to Ladies Home Journal, Barbara Lewis has written hundreds of articles for the general press and two books. She has also written peer-reviewed articles.
Webinars
Watch Black Belt series webinars that Barbara Lewis has hosted based on her research that proves that PFACs save hospitals money, improve safety, and enhance the patient experience.
Overview of Groundbreaking Study on Patient & Family Advisory Councils (September 12, 2025)
Recruiting and Retaining Great PFAC Members (October 30, 2025)
3 Proven Ways to Measure the Impact of PFACs (January 9, 2026)
Managing Multiple PFACs for Maximum Impact (February 26, 2026)
How Hospitals Onboard PFAC Members - National Survey Results (March 26, 2026)
Conquer CMS Domain 5 Attestation Requirements with PFACs (April 30, 2026)
Scale the Patient Voice - Why e-Advisors Matter (May 29, 2026)
Books
Barbara Lewis has written two books based on her black belt in karate.
Get a Black Belt in Business
Podcast Interviews
Health Stories Podcast (December 8, 2018, Episode #28) A New Relationship, A New Day
Videos
Barbara Lewis was the keynote speaker at the Besty Lehman Center Spring Forum 2025. Here is a short video about metrics from her presentation on Patient and Family Advisory Councils (May 2025).
HIMSS TV August 11, 2021 Barbara Lewis talks about nothing about patients without patients. (25:45 into the recording)
https://himsstv.brightcovegallery.com/#/overlay/6267541764001
Here is a video from Patient Solutions that describes Barbara Lewis’ work (2018).
Presentations
We have presented many times as a keynote, plenary and breakout speaker live and on webinars on a wide range of topics. Click here to view our recent presentations.