Patient Experience Improvement at Healthcare PX

We are a nonprofit organization dedicated to enhancing the patient experience through initiatives like Joan's Family Bill of Rights, which aims to improve Healthcare PX for all individuals.

We partner with organizations to embed the patient and family voice in improving care delivery, often through PFACs, to enhance the overall healthcare PX. This initiative aligns with principles like Joan's Family Bill of Rights, ensuring a better patient experience.

Patient-centered care that aligns with the principles of Joan's Family Bill of Rights and incorporates patient preferences leads to better outcomes, enhanced healthcare PX, greater safety, and improved system performance.

We support organizations in launching their first PFAC to enhance the patient experience, reactivating a dormant council, or strengthening an existing one, all while ensuring alignment with healthcare PX principles and the standards set forth in Joan's Family Bill of Rights.

Backed by over a decade of our original research, we provide evidence-based guidance, actionable recommendations, and hands-on support focused on enhancing the Healthcare PX. Our approach aligns with Joan's Family Bill of Rights to ensure that patient experience drives measurable and lasting change.

Sign up for our newsletters and stay informed about the Healthcare PX initiatives, invitations to webinars on Joan's Family Bill of Rights, and other topics that enhance the patient experience.

Do you have a question about patient engagement, Healthcare PX, or Patient and Family Advisory Councils? You can book an appointment to ask Barbara about these important topics, including insights on Joan's Family Bill of Rights and enhancing the overall patient experience.