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MISSION
Healthcare PX is a nonprofit organization dedicated to improving the patient experience, primarily by helping hospitals start or strengthen Patient and Family Advisory Councils. Its name traces back to Joan’s Family Bill of Rights, a deeply personal document written by Barbara Lewis after the tragic loss of her sister, Joan, in 2012. During Joan’s two-week stay in the intensive care unit, Barbara witnessed, firsthand, the gaps in patient-centered care. This heartbreaking experience became the catalyst for her commitment to amplify the voices of patients and families, and one of the most significant ways is through Patient & Family Advisory Councils.